I have difficult conversations early, while problems are still small.

I deliver direct feedback without sugarcoating it into meaninglessness.

My candor is rooted in genuine care for the person's development.

I serve people's interests even when it's uncomfortable.

I don't let performance slide to avoid awkwardness.

I check on people ('Are you okay?') when their performance slips, before I escalate.

I am direct without being cruel, honest without bullying.

No one on my team wonders where they stand with me.

I schedule the conversation I'm dreading rather than hoping it resolves itself.

People leave hard conversations with me knowing I want them to succeed.