Define the Prince
Every interviewer pictures the ideal candidate differently
Culture First Implementation System, page 65
Buy vs. Build
You keep training for qualities you should have hired for
Culture First Implementation System, page 70
Own the Yardstick
You measure what's easy to score, not what predicts success
Culture First Implementation System, page 74
Avoid the High-Performing Asshole
A star hire is quietly wrecking the team
Culture First Implementation System, page 79
Santa, Gatekeeper, or Sensei
One evaluator rejects everyone; another waves everyone through
Culture First Implementation System, page 84
Earn This Every Day
Long-tenured people coast on reputation
Culture First Implementation System, page 88